Contact Us
How to reach MyStyleLens for order help, refunds, content reports and privacy requests, and what to include so we can help quickly.
Last updated: 2026-11-08
The fastest way to reach us is support@mystylelens.com. We read every message and reply within 2 business days.
What to Include
- Orders and delivery. The email address used at checkout and your order reference. You can find past orders under My orders when signed in.
- Refunds. The same details, sent within 7 days of purchase. See Refunds and Cancellation for what is eligible.
- Billing errors. The date and amount of the charge. Please contact us before opening a chargeback.
- Content reports. Use the subject "Content report" and include the link, if you have one, and what is wrong. Reports involving minors, intimate images or deepfakes are answered within 24 hours. See Reporting Prohibited Content.
- Privacy and data deletion. Tell us which account or report the request is about. See our Privacy Policy.
Payments
Payments are processed by Waffo Pancake, the merchant of record for our orders. For anything about a MyStyleLens purchase, contact us first and we will coordinate with Waffo Pancake if needed.